DCS CT-365BK Installation Manual download pdf (Page 16)

SERVICE

HOW TO OBTAIN SERVICE:

For warranty service, contact DCS Customer Care Representative at (888) 281-5698. Before you call,

please have the following information ready:

 Model Number (located at the bottom of chassis, right corner)

 Serial Number (located at the bottom of chassis, right corner)

 Date of installation

 A brief description of the problem

Your satisfaction is of the utmost importance to us.If a problem cannot be resolved to your satisfaction,

please write to Customer Care or email: suppor[email protected]

Write:

Fisher & Paykel Appliances, Inc.

Attention: DCS Customer Care

5900 Skylab Road

Huntington Beach, CA 92647

BEFORE YOU CALL FOR SERVICE:

1. Is the circuit breaker tripped?

2. Is the gas turned on?

3. Is the AC plugged in?

4. Is the burner cap in position?

5. Can the burner be lit with a match?

6. Is the gas type correct for the unit – LP or Natural? (Assume the gas type is natural unless

the model # has “L” which stands for LP.)

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DCS CT-365BK Installation Manual Page 16