DCS CPU-485GD User's Guide download pdf (Page 22)

If you can’t find an answer to your problem in the chart below, or if the problem cannot be

fixed, you will need technical help. Contact your Authorized Service Center or Customer Care.

Problem Possible causes What to do

Cooktop burners

None of the burners,

grill, or griddle will

light.

No power supply.

No gas.

Check that there is no power

outage in your area and that the

power supply to the cooktop

is switched on at the circuit

breaker panel.

Check that the gas supply to the

house is working. You should

hear the gas when you turn

a burner on. If you are using

bottled gas, check that it is not

empty.

Some burners will not

light.

Flames do not burn all

around the burner

cap.

Burner parts or ignitors may be

wet, dirty, or misaligned.

Check that the burner parts

are clean, dry, and correctly

assembled. Check that the

ignitors are clean and dry.

See ‘Care and cleaning’ for

instructions.

There is no clicking when

I try to light a burner.

The ignitor is dirty or there is a

power outage.

Clean the ignitor(s). See ‘Care

and cleaning’ for instructions.

Troubleshooting

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DCS CPU-485GD User's Guide Page 22